Record every word and turn every call into a deal!
Never miss important call details again with Bevatel’s integrated call recording system. It’s not just for documentation — it’s a powerful analytical tool that helps you understand your customers better and enhance your team’s performance by reviewing calls. All in one smart solution that truly elevates your service quality and boosts customer satisfaction.
Over 15,000 businesses trust Bevatel's cloud solutions
Keep every detail
Bevatel’s call recording feature ensures that all customer interactions and details are securely stored, giving you accurate records and valuable insights to improve your future services.
Quick access to your business calls
Easily access call recordings anytime and anywhere to verify information or analyze your team’s performance with precision.
Train your team efficiently
Use call recordings to practically enhance your team’s skills. By reviewing past calls, you can identify training opportunities to deliver better service and boost sales.
Record, Summarize, and Analyze Every Call
Every incoming call holds valuable insights and real opportunities for your business success. With Bevatel, you can summarize calls and extract key points, as well as convert call recordings into written transcripts. Instead of spending hours listening to calls, you can read them in seconds — powered by artificial intelligence!
- Instant AI-generated call summaries
- Convert calls into searchable and analyzable text
- Deep and precise analytics for your contact center
A system that understands your customers’ emotions and predicts your performance future!
Monitor and analyze customer emotions during and after calls using Bevatel’s AI-powered system. The centralized analytics give you a complete view of your team’s performance, helping you improve processes and reduce operational costs.
- Sentiment analysis and improved communication
- Centralized data for accurate team performance analysis
- Lower operational costs and increased efficiency
Integrated Cloud Communications that Set Your Business Apart
Why Bevatel
Without a Call Recording System
- Employee evaluations are based on general, inaccurate feedback.
- Difficulty in tracking mistakes and improving performance.
- Legal risks due to lack of audio evidence.
- Decisions based on guesswork and trial and error.
- Difficulty fully understanding and resolving customer complaints.
Bevatel Call Recording System
- Live recordings of employee performance for accurate evaluation and targeted training.
- Regular call reviews to improve and standardize service quality.
- Secure archive for all calls compliant with PCI and GDPR data protection standards.
- AI-powered data analysis.
- Ability to replay customer complaints and provide precise solutions.
Why Do Thousands of Companies Trust Bevatel?
Licensed by the Saudi Communications and Information Technology Commission (CITC).
Certified with ISO 27001.
Full support for the Arabic language.
Certified by the National Cybersecurity Authority.
How Our Cloud Solutions Can Enhance Your Customer Experience?
- Start with a meeting to understand your needs.
- Watch a tailored demo designed for your business.
- Launch with solutions crafted for your success from day one.