Over 10,000 businesses trust Bevatel's cloud solutions
Call Transcription
Automatically document calls with high accuracy to make reviewing and referencing easy at any time.
Call Summarization
Extract the key points from every call within seconds to speed up decision-making and improve follow-ups.
Sentiment Analysis
Understand customer emotions during calls — whether they are satisfied, hesitant, or upset — and respond instantly.
Cloud Call Center System
Try Bevatel’s latest innovation — the Smart Voice Agent — to enhance your customer service experience!
The Smart Voice Agent acts as a 24/7 employee that handles customer inquiries and provides instant support at minimal cost, with an accurate understanding of Arabic and its local dialects.
Instant Control and Data-Driven Decisions
Leverage artificial intelligence to turn every call into a rich source of data — allowing you to monitor performance in real time, accurately document interactions, and make informed decisions to boost efficiency and enhance the customer experience.
- Convert calls into analyzable text
- Instant reports on team and conversation performance
- Smart archiving for easy tracking and review
Enhanced Real-Time Customer Experience
Real-time sentiment analysis enables you to detect satisfaction or frustration during a call and intervene at the right moment to guide the conversation — increasing customer satisfaction and building long-term loyalty.
- Monitor tone and emotional changes instantly
- Smart alerts when interaction quality drops
- Immediate improvement of response and handling methods
Task management was difficult, but we solved it!
Why Bevatel
Without Artificial Intelligence
- Slow and manual documentation
- Risk of forgetting or misrepresentation
- Delayed and inaccurate evaluation
- Work pressure and repetitive tasks
- Performance limited by the employee
With Artificial Intelligence
- Instant call processing
- Accurate, error-free transcripts
- Real-time detection of customer emotions
- Reduced manual workload
- Self-improving system
Why Do Thousands of Companies Trust Bevatel?
Licensed by the Saudi Communications and Information Technology Commission (CITC).
Certified by the National Cybersecurity Authority and ISO 27001 accredited.
Full support for the Arabic language.
Fully cloud-based systems that work on mobile devices.
How Our Cloud Solutions Can Enhance Your Customer Experience?
- Start with a meeting to understand your needs.
- Watch a tailored demo designed for your business.
- Launch with solutions crafted for your success from day one.