Exceptional Sales and Customer Experience Service for E-Commerce
Provide your customers with a seamless and instant support experience via WhatsApp, intelligently integrated with your store systems for order and inventory management. All through a unified platform that offers you precise reports to enhance performance and increase conversions.
Over 15,000 businesses trust Bevatel's cloud solutions
Bevatel Solutions
One Platform for Your Sales and Services
Seamless Communication Across Your Customers’ Preferred Channels
Connect with your customers anytime and anywhere from one unified platform that combines cloud call center calls and chats from multiple channels such as WhatsApp, your website, Telegram, Instagram, and Messenger — all through Bevatel Business Chat.
Provide a unified and fast support experience that boosts customer satisfaction and repeat purchases.
- One platform that unifies chats from all channels
- Instant responses for calls and messages
- 24/7 professional customer support
Faster Sales and an Easier Shopping Experience
Accelerate your customer journey from the first inquiry to order completion with Bevatel Business Chat, which integrates sales and support into one seamless experience — enhancing sales service and reducing abandoned carts.
- Send product links directly within chats through Bevatel Business Chat
- Sync orders and inventory with existing management systems
- AI-powered chats providing personalized responses
Turn Every Inquiry into a New Sales Opportunity
Leverage customer data and purchase history to deliver personalized offers, re-engage inactive customers, and increase the average order value.
- Automated re-targeting campaigns via WhatsApp and phone
- Smart product recommendations based on buying behavior
- Detailed reports for analyzing upselling opportunities
Integrated Communication Center
Gather all your customer conversations in one platform with Bevatel Business Chat. A unified inbox and dashboard help you respond quickly and track orders accurately.
Bulk Messages to Increase Sales
Launch targeted marketing campaigns via WhatsApp Business to promote offers and products while avoiding the risk of blocking. Increase conversion rates and track your sales efficiently.
Direct Integration with E-commerce Stores
Bevatel Business Chat integrates seamlessly with systems like Shopify and Zoho CRM to display order details and customer information instantly during conversations.
Smarter Chatbots for Faster Service
Automate responses to frequently asked questions using Bevatel’s AI chatbot. Enhance the customer experience while reducing your team’s workload.
Real-Time Reports to Monitor Performance and Sales
Track your team’s performance and customer satisfaction through real-time reports from Bevatel Business Chat. Use actionable insights to make smarter decisions and achieve your sales goals.
Simultaneous Calls
With Bevatel’s Cloud Call Center system, you can make and receive thousands of calls simultaneously without interruption, routing them to the right agents or departments instantly.
Improve Your Conversion Rates by Over 70% with Bevatel
More than 70% of e-commerce stores use artificial intelligence technologies to enhance conversion rates.
With Bevatel’s smart solutions, you can analyze customer behavior instantly and provide automated, personalized responses based on their purchase intent.
Additionally, you can suggest the right products at the right time through interactive conversations — boosting sales opportunities and guiding customers to make purchasing decisions faster.
How Our Cloud Solutions Can Enhance Your Customer Experience?
- Start with a meeting to understand your needs.
- Watch a tailored demo designed for your business.
- Launch with solutions crafted for your success from day one.